Returns & Exchange

At LAC Athleisure, customer satisfaction is our top priority. We are happy to accept the return of any unused item within 100 days of the original purchase date and issue a full refund.

Organising a return online is easy, just follow the steps below:

Step 1: Login to your customer account

Sign in via the accounts portal using the same email address entered when making your purchase. A two-factor authentication code will be sent to your email, please enter the code to proceed.

Step 2: Request a return

FInd the order that you would like returned and click on "Request Return".

Step 3: Printing Label

Once your return request is approved, our team will email you a prepaid return shipping label. Please print the label and secure it to your return package.

Step 4:Send it Back

Take your items to your nearest post office and ship them back to us.

GENERAL CONDITIONS
  • Items must be returned within 14 days of delivery.
  • Product must be unworn, unwashed, and in original condition, with all tags and packaging intact.
  • Returns must be initiated through our Returns Portal or by contacting our Support Service team.

EXCHANGES
  • We offer complimentary exchanges on full-priced items, subject to availability.
  • If the requested item is unavailable, a store credit or refund will be issued.

REFUNDS
  • Refunds are issued to the original payment method once the item is received and inspected.
  • Original shipping costs are non-refundable, except in cases of incorrect or faulty items.

RETURN SHIPPING
  • For domestic returns, we provide a prepaid return label.